Northwood
4.8/5, 9968 reviews
95% recommended
98% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
95% lettings fee satisfaction
Northwood is a growing network of independently owned businesses operating with a common goal; to provide a professional service and take the risks out of being a landlord.Our highly popular Guaranteed Rent service ensures you get the rent even if the tenant fails to pay. What's more we cover ... show more Northwood is a growing network of independently owned businesses operating with a common goal; to provide a professional service and take the risks out of being a landlord.

Our highly popular Guaranteed Rent service ensures you get the rent even if the tenant fails to pay. What's more we cover void periods and any legal issues associated with problem tenants - what's more, there is no commission and no fees.

We also offer traditional lettings and sales services too and have become leaders in buy to let properties. Each office has a local director who is hands on ensuring local knowledge and national strength.

As founding members of SAFEagent, we pride ourselves on complying with every element of legislation & regulation and continue our campaign to improve consumer rights.

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Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 98% 98% £23,700 £21,500,000
Lettings 93% 95% £275 £7,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2807 98 4219 303 1268 26 660 20 495 73
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA TPOS Sales TPOS Lettings TPOS DPS SAGEagent
Images & Videos

“Northwood were so helpful from start to finis......”

Share on :
Oct 31,2024
Minithumbup
Jade
Andy
By: 'Louise'
Oct 31,2024
0 people found
this helpful
Northwood were so helpful from start to finish! Nothing was too much trouble and any house issues were dealt with quickly and efficiently! There wasn’t loads of paperwork or hoops to jump through, just really great service!...
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“What can I say apart from excellent service f......”

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Oct 29,2024
Minithumbup
Karen
By: 'Paul'
Oct 29,2024
0 people found
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What can I say apart from excellent service from northwood especially Karen who got etherything done in a fast and professional manner. Would highly recommend!!!...
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“Letting and selling properties....”

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Oct 24,2024
Minithumbup
Siôn
Joanna
By: 'P Andrews'
Oct 24,2024
0 people found
this helpful
I've been a landlord for 40 years and I've just sold the last of my properties. I've used a lot of agent's in my time and Northwood are the best agent I've come across. They vet the tenants carefully and deal with problems quickly and efficiently. ...
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“I've been a landlord for 40 years and I've ju......”

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Oct 24,2024
Minithumbdown
Siôn
Joanna
By: 'P. Andrews'
Oct 24,2024
0 people found
this helpful
I've been a landlord for 40 years and I've just finished selling all of my properties through Northwood pending retirement. I've used several agents during this time and they have varied considerably in the level and quality of service provided. Northwood is the ONLY agent that ...
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“Property Rental...”

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Oct 23,2024
Minithumbup
By: 'Sophie'
Oct 23,2024
0 people found
this helpful
Northwood have provided a fantastic service, making the process of renting out our property seamless! Jess from the lettings team has been very helpful from start to finish and an absolute pleasure to work with. Thank you!...
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“A truly great team!...”

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Oct 22,2024
Minithumbup
By: 'Emily'
Oct 22,2024
0 people found
this helpful
I Rented a property through Northwood as a tenant. Very professional and thorough documentation. Very professional written conduct. Lovely clean and tidy office. Always prompt in response and very efficient. Felt like I always knew exactly what to do which made the renting process much ...
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Was this helpful? Yes
By: Suzanna Pickering
Oct 22, 2024
View all comments (1)
Hi Emily Thank you for your lovely comments, we are glad you felt at ease renting with us, we aim to ensure the experience is smooth for everyone so they can enjoy their new home. ...

“Great Agency...”

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Oct 22,2024
Minithumbup
Janine
By: 'Mohamed Elzoghby'
Oct 22,2024
0 people found
this helpful
Great service and supportive team. Special thanks to the property manager Janine!...
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“Takes the stress out of selling...”

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Oct 22,2024
Minithumbup
Duncan
By: 'Shelley'
Oct 22,2024
0 people found
this helpful
We had a great experience selling our flat with Northwood. Duncan couldn't do more to assist us throughout. He made the, sometimes frustratingly slow, process much easier by taking time to explain procedures and communicate with other parties where possible....
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“Julie has been always there to help with anyt......”

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Oct 21,2024
Minithumbup
Julie
By: 'jhony_xvii'
Oct 21,2024
0 people found
this helpful
Julie has been always there to help with anything we needed. Very rational and trustful, even though we might have been a little of a pain in the neck as tenants, she carried every situation and request with a friendly professionality and an admirable patience (...
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“We have rented a property via Northwood and t......”

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Oct 21,2024
Minithumbup
Julia
Farah
By: 'Catalin'
Oct 21,2024
0 people found
this helpful
We have rented a property via Northwood and the experience was great. Julia helped us throughout the process making it very easily and comfortable. Highly recommend this agency....
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“We've just secured a new place to rent with R......”

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Oct 18,2024
Minithumbup
Rebecca
By: 'Erika'
Oct 18,2024
0 people found
this helpful
We've just secured a new place to rent with Rebecca. She's been absolutely amazing in the process - very informative, always provided in-depth information about our queries and always responds to us promptly. Making the process of finding a new place a lot more smoother ...
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“Great service. Found perfect tenants quickly ......”

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Oct 18,2024
Minithumbup
Arjan
By: 'Kat Lees'
Oct 18,2024
0 people found
this helpful
Great service. Found perfect tenants quickly and more efficiently than a number of other agents. would recommend Northwood above other agents!!...
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“Highly recommend Northwood. I was searching f......”

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Oct 18,2024
Minithumbup
Arjan
Julie
By: 'Stefan'
Oct 18,2024
0 people found
this helpful
Highly recommend Northwood. I was searching for a flat to rent around SE London and I am impressed by the professionalism and great service by the letting agent and the agency in general....
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“As a managing agent of a small estate, hopele......”

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Oct 18,2024
Minithumbdown
By: 'Paul Crosbie'
Oct 18,2024
0 people found
this helpful
As a managing agent of a small estate, hopeless, no contacts, no answering phone calls or emails, no annual inspection, no help with contractors. One star is more than they deserve, hopefully they will not be managing us for much longer....
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“We’ve rented our property for 5 years...”

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Oct 15,2024
Minithumbup
Lorna
By: 'Michael Smythe'
Oct 15,2024
0 people found
this helpful
We’ve rented our property for 5 years, We have always had excellent service from Northwood Nottingham, we had an inspection of our property from Northwood yesterday, from a very professional, efficient and very friendly Lorna. We have had several inspections during our time, and even ...
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“An Amazing Team...”

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Oct 15,2024
Minithumbup
Nicola
By: 'Richard'
Oct 15,2024
0 people found
this helpful
I saw a few agents before deciding to use Northwood. Nicola was superb and really knows the market. Nicola and Adi came to do all the photos and filming without any fuss and exactly as they said. Our house had been on the market for ...
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“Rebecca was very helpful and friendly during ......”

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Oct 11,2024
Minithumbup
By: 'Catherine'
Oct 11,2024
0 people found
this helpful
Rebecca was very helpful and friendly during our viewing. She was well informed about the property and helped make the experience of securing it go as smoothly as possible....
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“Great experience...”

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Oct 10,2024
Minithumbup
Ally
Rebecca
By: 'Melissa'
Oct 10,2024
0 people found
this helpful
Had a great experience - many thanks in particular to Ally and Rebecca!...
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“Daniel was a fantastic from start to finish. ......”

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Oct 09,2024
Minithumbup
Daniel
By: 'Taran'
Oct 09,2024
0 people found
this helpful
Daniel was a fantastic from start to finish. His communication was great as he kept me updated with any progress that was being made. He was very reassuring which in turn, made me feel at ease as I knew that everything was going to work ...
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“Friendly, professional and efficient...”

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Oct 09,2024
Minithumbup
Amanda
By: 'Amy'
Oct 09,2024
0 people found
this helpful
Amanda provided us with an excellent and efficient service when renting our new home. She was friendly and made everything super easy for us! Having had issues with other agencies, the whole process with Amanda was stress-free and we immediately felt we could trust her....
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“exceptional staff, gave great advice and was ......”

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Oct 09,2024
Minithumbup
Mandy
By: 'Karen Forrester'
Oct 09,2024
0 people found
this helpful
exceptional staff, gave great advice and was always there for a chat pointing you in the right direction...
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“From the moment I first contacted Northwood S......”

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Oct 09,2024
Minithumbup
By: 'Satisfied client'
Oct 09,2024
0 people found
this helpful
From the moment I first contacted Northwood Solihull, I found their team to be extremely helpful and professional. The rental process was smooth and efficient. Upon collecting the keys, I was provided with a comprehensive inventory document that included valuable information such as the locations ...
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“Great Experiencce...”

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Oct 07,2024
Minithumbup
Gavin
By: 'Jonathan'
Oct 07,2024
0 people found
this helpful
We recently had the pleasure of working with Northwood while purchasing our new home, and we couldn’t be more impressed with the level of service we received throughout the process. Gavin is very responsive, professional and offer valuable advice in helping us find the ...
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“100% positive experience...”

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Oct 07,2024
Minithumbup
Julie
By: 'Samantha'
Oct 07,2024
0 people found
this helpful
Moving in was such a quick, easy, no hassle experience as was moving out! Everything was made so simple and straightforward by Julie and the rest of the team. We always had fast responses to our messages and never had any issues. Would 100% recommend leasing ...
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“I have been renting my property through North......”

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Oct 04,2024
Minithumbup
By: 'Abigail Harries'
Oct 04,2024
0 people found
this helpful
I have been renting my property through Northwood for nearly 4 years now and have never had a problem with the team. They’re always on hand to help and deal with things promptly. They also have excellent communication. A new boiler was sorted quickly by ...
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“Great agency lovely people...”

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Oct 03,2024
Minithumbup
Lindsey Bennett
By: 'Jo'
Oct 03,2024
0 people found
this helpful
Very professional and helful Northwood team: Jemma, Lindsey, Chantal. They all did their best and helped me find my perfect flat a new home for our little family. Great location, super community, school is close to our new home. I am very grateful for all ...
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“Excellent customer service from start to completion of my sale...”

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Oct 02,2024
Minithumbup
Cameron
By: 'Alan Lister'
Oct 02,2024
0 people found
this helpful
For me the benefit of using Northwood is their level of experience and knowledge of the market specifically in Edinburgh. This was a major advantage and I knew from the outset that their advice and guidance was invaluable. I dealt with Cameron Mayo the manager ...
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“5 ✨🌟🌟🌟🌟🌟...”

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Oct 01,2024
Minithumbup
Collette
By: 'C'
Oct 01,2024
1 people found
this helpful
Thank you very much for Collette's quick response and help every time, so that the problem can be solved well....
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“I am a new home buyer, and have minimum exper......”

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Sep 30,2024
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Callum
By: 'Wai'
Sep 30,2024
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I am a new home buyer, and have minimum experience in buying property. Thanks for Callum provide his wonderful service to help me went through such long and tough process. I definitely will recommend him to others....
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“Rebecca was super helpful, friendly and proac......”

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Sep 30,2024
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Rebecca
By: 'Elfed'
Sep 30,2024
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Rebecca was super helpful, friendly and proactive. Her communication was brilliant beforehand and during the viewing she was able to answer all our questions and show us the key features of the flat. Once we had secured our the flat, Rebecca made the process super ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Northwood is very proud of our customer service and good reputation, and receive very few complaints, but we
accept that sometimes things can go wrong and you might wish to complain.

Northwood is a member of The Property Ombudsman Service (TPOS) and therefore strives to provide a high level of service to all our customers, we have a complaints procedure in place with the aim that any issues that do arise can
be dealt with as quickly as possible and we hope that most complaints can be resolved without the need to take it
to TPOS.

All complaints should be firstly presented to the individual you have been dealing with in the relevant office
(Lettings/Sales/Property Mangement/Accounts), we would hope that this person should be able to resolve your
issue at this stage, however if you are not satisfied with their response you should put your complaint in writing to
the Director: Stuart Williams

Your complaint will be acknowledged within 2 working days of receipt and investigated further. A full response
from the director setting out her findings in writing and details of how she believes your complaint can be
resolved will be received within 7 working days.

If on receipt of this response you are not satisfied, please respond to the Director, who will review your complaint
once again and give a ‘Full and Final’ response within 7 days.

If the ‘Full and Final’ response should still not be satisfactory to you then you are able to contact The Property
Ombudsman (TPOS). TPOS will not consider any complaint that hasn’t been completely through our internal
complaint procedure as outlined above. They will then review your complaint. Details of how to do this are
contained within ‘The Property Ombudsman Consumer Guide’ available in our branch at 5 London Road or
online at www.tpos.co.uk
Last updated at 9:32 AM 17/01/2024 by allAgents

Awards won by Northwood

Regional Awards won by Northwood

Individual Branch Awards

Watford, WD24

St Albans, AL1

Southport, PR8

Maidenhead, SL6

Luton, LU1

Lincoln, LN2

Doncaster, DN2

Crawley, RH10

Cheltenham, GL52

Carlisle, CA1

Ashford, TN23

Worcester, WR1

Wrexham, LL11

Bristol, BS3

Crewe, CW11

Liverpool, L12

Leeds, LS7

Nottingham, NG5

London, SE27

Stoke on Trent, ST4

Warrington, WA1

Northampton, NN1

Newcastle upon Tyne, NE5

Hereford, HR4

High Wycombe, HP13

Eastbourne, BN21

Aberdeen, AB25

Salisbury, SP1

Glasgow, G3

Bromley, BR1

Reading, RG1


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